Cherished Hands Home Healthcare Privacy Policy

Cherished Hands Home Health LLC respects your privacy and is committed to protecting the personal information of our clients, employees, and visitors. This Privacy Policy explains how we collect, use, share, and protect your data.

1. Information We Collect

Cherished Hands Home Health LLC may collect the following types of information:

Personal Information: Name, address, phone number, email, date of birth, emergency
Health Information: Medical history, physician details, care plans (if required for service).
Financial Information: Billing details, insurance provider, and payment
Digital Information: Browser type, device information, and website usage

2. How We Use Your Information

Cherished Hands Home Health LLC use the collected information to:

Provide and manage home care • Schedule appointments and send reminders.
Communicate service updates and respond to • Process billing and payments.
Improve our services and customer • Ensure compliance with legal and regulatory requirements.

3. How We Share Your Information

Cherished Hands Home Health LLC do not sell or rent your personal information. However, we may share data with:

Authorized Employees & Caregivers: To deliver home care services
Healthcare Providers: To coordinate care as
Payment Processors & Insurance Companies: For billing and claims
Legal & Regulatory Authorities: When required by law or in response to legal

4. How We Protect Your Data

Cherished Hands Home Health LLC implement strict security measures to safeguard your personal identification information, including encryption, secure storage, and access controls. However, no online or offline system is 100% secure, so we encourage you to take precautions when sharing information.

5. Your Choices & Rights:

You have the right to:

Access and review your personal
Request corrections to inaccurate information.
Request deletion of your data (subject to legal obligations).

6. Text Message Communication & Opt-Out

By providing your phone number, you consent to receive text messages from Cherished Hands Home Health LLC about:

Appointments and schedule
Service updates and important notifications.
Billing reminders and payment

Opt-in: You can opt in anytime by texting “START” to (240) 550-6035. Message and data rates may apply.

HELP: You can text HELP to (240) 550-6035 for assistance or more information. Message and data rates may apply. Opt-Out: You can opt out anytime by replying “STOP” to any message. Message and data rates may apply.

MESSAGE FREQUENCY: Expect to receive messages twice a month

7. MESSAGES AND DATA RATES MAY APPLY

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

8. Changes to This Policy

Cherished Hands Home Health LLC may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

9. Non-Sharing Clause

We do not share your data with third parties for marketing purposes. Cherished Hands Home Health LLC will not sell, rent, or share the collected mobile numbers.

10. Contact Us

For questions about this Privacy Policy, please contact Cherished Hands Home Health LLC at 18526 Office Park Drive, Montgomery Village MD / (240) 550-6035. / info@cherishedhands.net / website: https://cherishedhands.net/